FAQ

Update policy corona virus

Our hearts go out to our colleagues who had to cancel their events due to the coronavirus. A very difficult decision, but our health is in the lead here. For Playgrounds events we are currently closely monitoring all developments regarding the coronavirus in The Netherlands. At this moment our festival venue in Amsterdam is not located in the centre of a virus spread and we will go ahead as planned for Playgrounds Blend 2020 28-29th of May. Naturally we will strictly follow the directions of the RIVM (National Institute for Public Health and the Environment), which has the lead in containing the virus in the Netherlands. Our health is of utmost importance and we will never bring our artists and audiences in danger.
Tickets will be refunded (ex. €2,50 handling and service costs) if our events should be cancelled because of the coronavirus. We will keep you updated regarding Playgrounds events.

Other refunds

For all other refunds we charge a minimum of €5 administration costs per ticket.

Refunds are only possible when you meet at least one of the following conditions:

– you want a reimbursement to change your ticket to another ticket for the same event: only possible 14 days before the start of the event

– you cannot attend: only possible 60 days in advance before the start the event

– you have a valid statement of a general practitioner

Info for your administration

We don’t hand out invoices. All information including info regarding VAT is on your ticket. Our business address is: Playgrounds, Bayeuxlaan 7, 5654AX Eindhoven, The Netherlands.

House rules & Regulations Playgrounds

– All tickets are strictly personal;

– Please leave your full pass wrist band on overnight. Please don’t remove this wrist band. Removed passes aren’t valid anymore and will not be replaced by a new pass;

– Please be quiet during the presentations. Visitors that are disturbing the talks will be removed from the venue;

– The whole venue is a non smoking area;

– We don’t serve alcohol under 18. Our crew and crew of the venue is obliged to ask for a valid ID;

– It is prohibited to record the talks on any device;

– The program is tentative and submissive to change. Playgrounds keeps an up to date time schedule on this site. All rights are reserved.