FAQ - IN MOTION ROTTERDAM 2024

PRACTICAL

 

WHEN & WHERE DOES THE FESTIVAL TAKE PLACE?
Playgrounds In Motion will take place on 19 + 20 September 2024 at Maassilo Rotterdam (The Netherlands).

WHEN DO I NEED TO ARRIVE AT THE EVENT?
On 19 Sept our doors are open 13.00h-24.00h.
On 20 Sept our doors are open 13.00h-23.00h.
The program on our main stage will start at 14.00h.

Our accreditation & ticketing desk closes on both days at 21:00h. Please make sure to pick up your wristband before then. You can only enter the venue after 21:00h with a valid festival wristband.

BE ON TIME FOR YOUR FAVOURITE TALK
We cannot guarantee a seat for every part of our program. Please be on time for your favourite talk.

CLOAKROOM
There’s a cloakroom free of charge available in Maassilo which has space for coats and backpacks / reasonably sized bags. Unfortunately we cannot accept large bags or suitcases. Playgrounds cannot be accountable for loss of items or damage to items. Use is at your own risk. The cloakroom closes at 21.00h.

 

TICKETS

 

WHERE DO I BUY TICKETS?
You can buy tickets via our official ticket shop.

REFUNDS
We don’t refund tickets. We recommend to resell your ticket on our Discord. Please note the ticket is not connected to a name/person, we will not check the name at the entrance.

DO YOU HAVE GROUP DISCOUNTS?
Yes, groups get extra discounts. Buying 5+ tickets for your studio or friends? Drop us a line via ticketing@weareplaygrounds.nl for more info.

I’M A STUDENT. CAN I GET A DISCOUNT?
Yes, there’s a limited number of educational tickets available so be quick.

Please note that educational tickets are only valid with a student or staff ID. Your ID will be checked at the door, so please bring it with you.

I’VE GOT A PERSONALISED TICKET, BUT I WANT TO GIVE IT TO SOMEONE ELSE
The name of the ticket holder won’t be checked at the entrance. So, you can easily give the ticket to someone else, as a gift for example!

Want to swap tickets or trying to find tickets? Join our Discord – maybe somebody can help you!

WHERE CAN I FIND THE INVOICE/RECEIPT FOR MY PURCHASE?
After you’ve completed your purchase, you’ll receive an e-mail with your tickets. In this e-mail you’ll also find a link to your receipt.

Need a business invoice? Don’t forget to add your invoice details upon check out!

TO WHAT DOES MY TICKET GRANT ACCESS?
A full pass and a day ticket give you access to our main program at the Barbican. This includes: The Barbican Hall, Cinema 1, Industry Garden, Procreate lounge, meet & greets and the evening program on both days.

KEEP YOUR WRISTBAND ON
Please leave your full pass wristband on overnight. Removed wristbands are no longer valid and will not be replaced by a new pass.

HOSPITALITY / ACCESSIBILITY

 

IS THERE FOOD / DRINKS AVAILABLE AT THE FESTIVAL?
Absolutely. There’s a bar for cold drinks plus great coffee.

Food stands are open throughout the day where you can get a variety of dishes (vegan + vega options available).

 

WHEEL CHAIR ACCESSIBILITY AND OTHER DISABILITIES
The festival is wheelchair accessible. Please do get in touch before you arrive via info@weareplaygrounds.nl or + 31 40 30 98 017  because we have a different entrance for wheelchairs.

 

FLASHING LIGHTS WARNING
Please note that in the shows of Becky & Joe and David Wilson include flashing lights.

If you have photosensitive epilepsy, please take your precautions.

 

SHOWS 18+
Please note the shows of Becky & Joe and David Wilson are both 18+ and contain explicit content. When you appear younger, our crew will ask to see your ID upon arrival.

 

House rules & Regulations Playgrounds

  • To all Playgrounds events, our Terms & Conditions apply.
  • Please leave your full pass wrist band on overnight. Removed wristbands are no longer valid and will not be replaced by a new pass;
  • Please be quiet during the presentations. Visitors that are disturbing the talks will be removed from the venue;
  • The whole venue is a non-smoking area. You are only allowed to smoke in designated smoking areas;
  • We don’t serve alcohol under 18. Our crew and crew of the venue is obliged to ask for a valid ID;
  • A cloak room is available free of charge. Playgrounds cannot be accountable for loss of items or damage to items. Use is at your own risk;
  • No professional cameras are allowed (A professional camera is anything with a lens of 35mm or over). Larger SLR cameras aren’t allowed in and cameras that look similar to SLR cameras may not be allowed in;
  • It is prohibited to record the talks on any device;
  • The program is tentative and submissive to change. Playgrounds keeps an up-to-date time schedule on this site. All rights are reserved.

 

CODE OF CONDUCT

Playgrounds is committed to providing a safe and inclusive experience for everyone involved in our events regardless of gender identity and expression, sexual orientation, disabilities, neurodiversity, ethnicity, color, nationality, age, religion, or other protected characteristics. We believe everyone has the right to enjoy our events without fear of harassment, discrimination, or condescension. You can find our Code of Conduct here.

If you feel unsafe or witness an unsafe situation at the festival, please reach out to us at the ticketing desk, contact any crew member or via WhatsApp: + 31 40 30 98 017