FAQ - IN MOTION LONDON 2024

PRACTICAL

 

WHEN & WHERE DOES THE FESTIVAL TAKE PLACE?
Playgrounds In Motion will take place on 10 + 11 October in the Barbican Centre in London (UK).

WHERE DO I FIND THE TIME SCHEDULE?
We publish our time schedule usually two weeks before the event starts. We do this becomes our artist’s schedules are subject to change up until the very last moment. This is why we don’t confirm the day of their presentation any sooner. We’d hate it if you buy a day ticket for your favourite artist only to see they’ve been switched to a different day later…

 

WHEN DO I NEED TO ARRIVE AT THE EVENT?
On Thu 10 October our ticketing desk opens at 1pm.
On Fri 11 October we’re open from 12:30pm onwards.

The program on our main stage will start at 2PM on Thursday and 1.30PM on Friday.

Please note that our accreditation desk closes at 9pm. New visitors will not be allowed into the evening program once the desk closes, so make sure to obtain your wristband before. Wristband holders will still be granted access.

 

IS THERE A CLOAKROOM?
Yes, there is a cloakroom, situated on the Stalls Level (Level -1).

 

TICKETS

 

WHERE DO I BUY TICKETS?
You can buy tickets via our official ticket shop.

 

DO YOU HAVE GROUP DISCOUNTS?
Yes, groups get extra discounts. Buying 5+ tickets for your studio or friends? Drop us a line via ticketing@weareplaygrounds.nl for more info.

 

I’M A STUDENT. CAN I GET A DISCOUNT?
Yes, there’s a limited number of educational tickets available so be quick.

Please note that educational tickets are only valid with a student or staff ID. Your ID will be checked at the door, so please bring it with you.

 

I’VE GOT A PERSONALISED TICKET, BUT I WANT TO GIVE IT TO SOMEONE ELSE
The name of the ticket holder won’t be checked at the entrance. So, you can easily give the ticket to someone else, as a gift for example!

Want to swap tickets or trying to find tickets? Join our Discord – maybe somebody can help you!

 

WHERE CAN I FIND THE INVOICE/RECEIPT FOR MY PURCHASE?
After you’ve completed your purchase, you’ll receive an e-mail with your tickets. In this e-mail you’ll also find a link to your receipt.

Need a business invoice? Don’t forget to add your invoice details upon check out!

 

TO WHAT DOES MY TICKET GRANT ACCESS?
A full pass and a day ticket give you access to our main program at the Barbican. This includes: The Barbican Hall, Cinema 1, Industry Garden, Procreate lounge, meet & greets and the evening program on both days.

 

REFUNDS
We don’t refund tickets. We recommend to resell your ticket on our Discord. Please note the ticket is not connected to a name/person, we will not check the name at the entrance.

 

KEEP YOUR WRISTBAND ON
Please leave your full pass wrist band on overnight. Removed wristbands are no longer valid and will not be replaced by a new pass.

 

 

SHOWS 18+
Please note the shows by Becky & Joe and David Wilson are 18+ and contain explicit content. The venue operates Challenge 25 so bringing your ID is recommended.

 

FLASHING LIGHTS WARNING
Please be aware that the shows by Becky & Joe and David Wilson both use stroboscopic lights during their performance. If you have photosensitive epilepsy, please take your precautions.

 

HOSPITALITY / ACCESSIBILITY

 

IS THERE FOOD / DRINKS AVAILABLE AT THE FESTIVAL?
Absolutely. The bar in Foyer -1 is open during our festival. There are several food options available throughout the Barbican. You can find them here.

 

WHEEL CHAIR ACCESSIBILITY AND OTHER DISABILITIES
The whole festival is accessible for wheelchairs. All info about accessibility about the venue can be found here.

We have a limited amount of companion tickets available. If you need one, please reach out to ticketing@weareplaygrounds.nl so that we can accommodate this.

Additionally, if you have a disability, feel free to contact us so that we can facilitate your stay. We are more than happy to think with you about your visit. You can send an email to info@weareplaygrounds.nl or call + 31 40 30 98 017.

 

HOUSE RULES & REGULATIONS

  • To all Playgrounds events, our Terms & Conditions apply.
  • Please leave your full pass wrist band on overnight. Removed wristbands are no longer valid and will not be replaced by a new pass;
  • Please be quiet during the presentations. Visitors that are disturbing the talks will be removed from the venue;
  • The whole venue is a non-smoking area. You are only allowed to smoke in designated smoking areas;
  • We don’t serve alcohol under 18. Our crew and crew of the venue is obliged to ask for a valid ID;
  • A cloakroom is available. Playgrounds cannot be accountable for loss of items or damage to items. Use is at your own risk;
  • No professional cameras are allowed (A professional camera is anything with a lens of 35mm or over). Larger SLR cameras aren’t allowed in and cameras that look similar to SLR cameras may not be allowed in;
  • It is prohibited to record the talks on any device;
  • The program is tentative and submissive to change. Playgrounds keeps an up-to-date time schedule on this site. All rights are reserved.

CODE OF CONDUCT

Playgrounds is committed to providing a safe and inclusive experience for everyone involved in our events regardless of gender identity and expression, sexual orientation, disabilities, neurodiversity, ethnicity, color, nationality, age, religion, or other protected characteristics. We believe everyone has the right to enjoy our events without fear of harassment, discrimination, or condescension. You can find our Code of Conduct here.

If you feel unsafe or witness an unsafe situation at the festival, please reach out to us at the ticketing desk, contact any crew member or via WhatsApp: + 31 40 30 98 017