General
What are the dates of The Art Department – Berlin?

The event takes places on 24+25 May 2025 in Silent Green, Berlin.

HOW DO I GET TO THE FESTIVAL VENUE?

Gerichtstraße 35, 13347 Berlin, Germany

How to get there: 

Silent green is directly accessible from Berlin Central Station via the busses 120 or 147. [Text Wrapping Break]If you prefer traveling by metro, you can get U5 and U6 to the Wedding station. If you are coming by car, here is a list of nearby parking places.

WHERE ARE MY TICKETS?

Having trouble finding your tickets? Log in here and access them directly.

WHERE IS MY DISCOUNT CODE FOR THE ROAD SHOW OF AARON BLAISE?

TAD Berlin ticket buyers can get a discount when purchasing tickets for the Snow Bear Road Show with Aaron Blaise. The discount code should be accessible via My account in Filmchief. If you have purchased your ticket via an invoice or Discord, please contact ticketing@weareplaygrounds.nlin order to get your discount code.

PORTFOLIO REVIEWS 

The portfolio reviews are held throughout the festival, on both days. You can reserve a specific time slot on the day itself in our portfolio review area. Reviews have a maximum duration of 15 min, so be prepared! Make sure to have your portfolio (digital or printed) ready to go. Due to high demand, we only allow 1 review per person. Full = full. 

A list of participating artists and studios will be shared a few days before the festival. Keep an eye on our social channels for updates! 

HOW CAN I VOLUNTEER AT THE ART DEPARTMENT?

We’re always on the lookout for enthusiastic people who can assist during the festival! You can find more info here.

WHERE CAN I FIND THE TIMETABLE?

The timetable for The Art Department Berlin 2025 can be found here. All rights reserved. Tentative program.

PLAYGROUNDS APP

Yes! We have our very own app. Make sure to stay connected and get the most out of your festival experience with the Playgrounds App!   

– Connect with your peers (please read the instructions below to participate in this feature) 
– Create your personalised timetable
Receive real-time festival updates 

 Download the App here: https://plgr.nl/playapp

Tickets
WHERE ARE MY TICKETS?

Having trouble finding your tickets? Log in here and access them directly.

WHERE CAN I FIND THE INVOICE/RECEIPT FOR MY PURCHASE? 

After you’ve completed your purchase, you’ll receive an e-mail with your tickets. In this e-mail you’ll also find a link to your receipt. 

Do you need a business invoice? Up on check-out you were kindly reminded to add your invoice details. If you selected the NO box for the business invoice, you already decided to skip this part and will not receive a business invoice. 

TO WHAT DOES MY TICKET GRANT ACCESS?

Full pass and day tickets give you access to our main program at the Silent Green. This includes: program on all stages, portfolio reviews, expo, bookshop and meet & greets.

IS THERE ANY FREE ACCESS AREA?

All program part of The Art Department Berlin require a valid ticket. However, you can invite your friends to join you for dinner in the  MARS | Café & Bar or the Meadow even if they do not have a ticket.

REFUNDS 

We don’t refund tickets. We recommend to resell your ticket on our Discord. Please note the ticket is not connected to a name/person, we will not check the name at the entrance. 

I’VE GOT A PERSONALISED TICKET, BUT I WANT TO GIVE IT TO SOMEONE ELSE 

The name of the ticket holder won’t be checked at the entrance. So, you can easily give the ticket to someone else, as a gift for example! 

Want to swap tickets or know someone who’s trying to find tickets? Join our Discord – maybe somebody can help you! 

Please note: 

Education tickets can only be transferred to someone who meets the education discount criteria (valid student/employee ID). 

If you’ve bought a full pass, you can only transfer the full ticket, not just one day. One e-ticket = one wristband. Leave your full pass wristband on over night. Removed wristbands are no longer valid and cannot be transferred. 

I RECEIVED MY WRISTBAND FOR MY TWO-DAY TICKET – DO I NEED TO KEEP IT ON? 

Yes, you receive one wristband for your e-ticket. Leave your full pass wristband on overnight. Removed wristbands are no longer valid and cannot be transferred. 

CAN I STILL PURCHASE TAD BERLIN TICKETS AT THE DOOR?

If the festival will not be sold out, you can purchase tickets on the spot but still via our website.  

Hospitality / Accessibility
IS THERE FOOD / DRINKS AVAILABLE AT THE FESTIVAL?

You can purchase food and drinks at the MARS | Café & Bar, Betonhalle Bar andthe Meadow (in the courtyard) 

 You can get a variety of dishes (vegan + vega options available as well). Please be aware that bringing food and drinks (with the exception of tap water) from outside of our venue is not allowed.  

 (for international guests) Tap water in the Germany is of good quality. Be eco-friendly, bring your own can and fill it up in one of the restrooms.

I’M COMING TO PLAYGROUNDS BY MYSELF, BUT WOULD LOVE A TRAVEL BUDDY 

Great! Join our Discord and drop a line in the ‘Travel Buddies’ channel. Perhaps you can share a car ride? Get drinks before the festival starts? Oh.. the social opportunities are endless. 

WHEELCHAIR ACCESSIBILITY AND OTHER DISABILITIES

Our festival is accessible for people in wheelchairs. Some areas might require assistance from our team. Please dont hesitate to reach out to us. Also know that if you have other types ofdisabilities, you can always contact us so that we can facilitate your stay. We are more than happy to think with you about your visit.  

You can send an e-mail to info@weareplaygrounds.nl or call + 31 40 30 98 017

HOUSE RULES & REGULATIONS

To all Playgrounds events, our Terms & Conditions apply. 

DO NOT REMOVE YOUR WRISTBAND. Please leave your full pass wristband on overnight. Removed wristbands are no longer valid and will not be replaced by a new pass; 

Please be quiet during the presentations. Visitors that are disturbing the talks will be removed from the venue; 

The whole venue is a non-smoking area; 

We don’t serve alcohol under 18. Our crew and crew of the venue is obliged to ask for a valid ID; 

We have a free cloakroom in Eindhoven. Playgrounds cannot be accountable for loss of items or damage to items. Use is at your own risk; 

It is prohibited to record the talks on any device; 

The program is tentative and submissive to change. Playgrounds keeps an up-to-date time schedule on this site. All rights are reserved. 

CODE OF CONDUCT

Playgrounds is committed to providing a safe and inclusive experience for everyone involved in our events regardless of gender identity and expression, sexual orientation, disabilities, neurodiversity, ethnicity, color, nationality, age, religion, or other protected characteristics. We believe everyone has the right to enjoy our events without fear of harassment, discrimination, or condescension. You can find our Code of Conduct here. If you feel unsafe or witness an unsafe situation at the festival, please reach out to us at the ticketing desk, contact any crew member or via WhatsApp: + 31 40 30 98 017